Refund & Cancellation Policy

GAI48 offers a 7-day free trial for all new subscribers. During the trial period:

• No charge is made to your payment method.
• You have full access to all platform features.
• You may cancel at any time during the trial without any cost.
• If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged.

Monthly subscriptions are non-refundable.

Once you are charged for a monthly billing cycle, no refund will be issued for that period. This applies to:

• The initial monthly charge after the free trial ends.
• Any subsequent monthly renewal charges.
• Partial months — we do not issue pro-rated refunds for unused days within a billing cycle.

You may cancel your monthly subscription at any time (see Section 5). Upon cancellation, you retain access to the platform until the end of the current paid billing period.

Annual subscriptions are eligible for a refund under the following conditions:

• Refund Window: You may request a full refund within 7 days of your first annual charge (i.e., the date the trial ends and the annual billing begins).
• After 7 Days: Annual subscription charges are non-refundable after the 7-day refund window has passed.
• Renewal Charges: Annual renewal charges (for subsequent years) are non-refundable.
• Partial Year: We do not offer pro-rated refunds for unused months within an annual billing period.

To request a refund within the eligible window, contact us at support@gai48.com before the 7-day window closes.

Refunds will not be issued in the following circumstances:

• Monthly subscription charges at any time.
• Annual charges after the 7-day refund window.
• Accounts terminated for violation of our Terms of Use (see Section 7).
• Failure to cancel before a scheduled renewal date.
• Claims of non-use or limited use of the platform.
• Dissatisfaction with market intelligence outputs — GAI48 provides informational tools, not guaranteed outcomes.

You may cancel your subscription at any time, without penalty, through one of the following methods:

• Through your account billing settings (via the Paddle customer portal).
• By emailing support@gai48.com with your account email and cancellation request.

Effect of cancellation: Upon cancellation, your subscription will not renew. You will retain full access to the platform until the end of your current paid billing period (monthly or annual). After that date, your account will revert to a free/limited access state or be deactivated.

Cancellation does not automatically trigger a refund. Refund eligibility is governed by Sections 2 and 3 above.

To request a refund (where eligible under this policy), contact us at:

Approved refunds will be processed through the original payment method within 5–10 business days, depending on your bank or card issuer.

GAI48 reserves the right to suspend or permanently terminate accounts that:

• Violate our Terms of Use.
• Engage in fraudulent activity or attempt to abuse the free trial system.
• Share account credentials or attempt to resell access to the platform.
• Use the platform in a manner that harms other users or the integrity of the service.

In cases of account termination for policy violations, no refund will be issued, regardless of remaining subscription time. GAI48's determination of policy violations is final.

Filing a chargeback with your bank or payment provider without first contacting us to resolve the issue may result in immediate account suspension. We encourage you to contact us at support@gai48.com first — we are committed to resolving disputes fairly and promptly.

We reserve the right to update this Refund & Cancellation Policy at any time. Changes will be effective upon posting to this page. Continued use of GAI48 after changes constitutes acceptance of the updated policy. For material changes, we will provide notice via email or in-platform notification.

This Refund & Cancellation Policy is governed by and construed in accordance with the laws of the State of Israel. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the competent courts of Israel.